Privacy Policy


At FindAUniversity Ltd we’re committed to protecting and respecting your privacy.

This policy relates to our customers and to people with access to our customer admin websites (admin.findaphd.com and admin.findauniversity.com).

It explains when and why we collect personal information about our website visitors, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may alter this policy from time to time, so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this policy.

Any questions regarding our privac and practices should be sent by email to [email protected] or in writing to FindAUniversity Ltd, 77 Sidney Street, Sheffield, S1 2NU, UK. Alternatively, you can phone us during UK office hours on +44 (0)114 268 4940.

FindAUniversity Ltd act as the data controller for the personal data you provide when you become a customer of FindAUniversity or login to our admin websites

You can jump to a relevant section of this privacy policy using the links below:

1. What information do we collect and what is it for and what do we do with it?

2. Visiting our websites / Cookie Policy

3. Do we disclose information to outside parties?

4. Will we transfer your information outside of Europe?

What information do we collect, what is it for and what do we do with it?

We collect information from you when you order a product from us. The legal basis for processing your data is contractual. We may also contact you for marketing purposes and the legal basis for this is our legitimate interest. You can opt out of receiving marketing communications at any time by contacting us at [email protected] or clicking the unsubscribe link in any email communications.

The personal data we collect will be your name, password, work address, work email and work telephone number. We will also keep a record of your order history. FindAUniversity is the data controller for this information.

For some of our advertising you are required to provide the personal details of others (e.g an email address for applications, or a student profile). FindAUniversity is the data processor in this case and you should always ensure that you have the appropriate consent to do this.

FindAUniversity will also process email enquiries on your behalf: recording them and sending them on to you. We are the data processor for this data. You are required to obtain consent from individuals concerned before doing any more than answering their enquiry.

Where is it stored:

We store all our data securely on our own servers. We do not pass on your contact details to any third party, unless legally required to do so.

What do we use it for?

We use customer data for record keeping in our accounting and to allow you to login to our advertiser’s admin systems in order to monitor and update your advertising. We will also use this information to communicate with you about your advertising, including reports on performance, information about renewing your advertising and updates on our services. We may also use your data to help us target promotional messages to you via social media, such as LinkedIn or Facebook. Our legal basis for suing your information is legitimate interest, but you are free to opt out of this at any time.

How can I opt out?

You can opt out of any marketing contact from FindAUniversity by clicking the link at the bottom of any marketing email correspondence, or by contacting [email protected].

How do we keep your information safe?

We implement a variety of security measures to maintain the safety of your personal information. This includes SSL (secure sockets layer) technology to ensure that your information is transmitted safely across the internet.

How long do we keep your data?

We keep customer data for a minimum of 7 years as part of our legal responsibility.

Can I access my data?

You can update your data at any time by contacting us at [email protected].

Visiting FindAUniversity.com / Cookie Policy

We use technologies such as cookies to customise content and advertising, to provide social media features and to analyse traffic to our websites. We also share information about your use of our site with our trusted social media, advertising and analytics partners.

When you first visit our website a direct link to this section of our Privacy Policy is provided. By continuing to use our website you consent to cookies being used, however you may choose to use our sites without cookies. Not all the functions of our websites will work with cookies disabled.

What are cookies?

Cookies are small text files that are stored by the browser (e.g. Chrome or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. You can think of cookies as providing a "memory" for the website, enabling it to recognise a user and respond appropriately.

How do our web sites use cookies?

A visit to our admin sites may generate the following types of cookie:

Navigation cookies

This type of cookie remembers where you’ve been on our website and what you’ve searched for so that actions like pressing the ‘back’ button on your browser will work properly. They are also used to record any courses that you shortlist.

Anonymous analytics cookies:

Every time a user visits FindAUnivesity.com, Google Analytics generates an anonymous analytics cookie.

These cookies can tell us whether you have visited the site before. Your browser will tell Google Analytics if you have these cookies, and if you don't, it will create a new one. This allows us to count metrics such as the number of unique users we have, how many pages each user visits and how often.

These cookies are not used to identify individuals and are used only to generate statistics.

Login cookies

When you login to our websites, we set a cookie that recognises whether you are logged in or not. This means, for example, that you don’t need to use your username and password every time you want to make a post on our forum.

Remarketing Cookies

This website uses remarketing services to serve advertising on third-party websites (including Google, Facebook, Instagram and LinkedIn) to previous visitors to our sites. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on your Facebook timeline, in the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve adverts based on someone’s past visits to our websites. Of course, any data collected will be used in accordance with our own privacy policy and that of either Google or Facebook. You can set preferences for how Google advertises to you using the Google Ad Preferences page and, if you want to, you can opt out of interest-based advertising entirely by turning off cookies (see below).

Third party advertising cookies

Some of the advertisements you see on FindAUnivesity.com are generated by third parties (in this case Google). Google use their own anonymous cookies to track how many people have seen a particular ad, or to track how many people have seen it more than once.

Google have their own privacy policy, and FindAUniversity Ltd has no access to read or write their cookies. Google may use third party advertising cookies to anonymously target advertising to you on other websites, based on your visit to FindAUnivesity.com.

You can get more information about Google Adwords advertising cookies at www.google.com/policies/privacy/ads/

Other third-party cookies

On some pages on FindAUnivesity.com, third parties may set their own anonymous cookies, for the purposes of tracking the success of their application or customising the application for you. FindAUniversity Ltd cannot access these cookies.

For example, when you share a course using a social media sharing button on FindAUnivesity.com, the social network that has created the button will record that you have done this.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. Be aware that if you turn off cookies some of the functions on our websites will no longer work, however you will still be able to send enquiries to organisations listing on the websites.

Most browsers allow you to change your cookie settings. These are usually found in the 'preferences' or 'options' menu of your web browser. Use the 'Help' option in your browser for more details, or try the following links.

If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to the Your Online Choices site.

You can also visit Network Advertising Initiative, the trade body representing these advertising platforms, for more information. They have provided a one-stop resource that gathers together various opt-out controls. Please bear in mind that there are many more networks listed on this site than those that we use at FindAUniversity Ltd.

To talk to us about FindAUniversity Ltd’s use of cookies then please contact [email protected]

Do we disclose information to outside parties?

We do not sell or otherwise transfer to third parties except under the following circumstances:

Will we transfer your information outside of Europe?

No.

Data Subject Rights

The GDPR provides the following rights for individuals:
  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automated decision making and profiling

For more detailed information on these rights visit https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

If you would like to exercise any of these rights in relation to FindAUniversity's use of your data, please contact: [email protected] or write to FindAUniversity Ltd, 77 Sidney Street, Sheffield, S1 4RG, UK. Alternatively, you can phone us during UK office hours on +44 (0)114 268 4940.

You also have the right to complain to the Information Commissioner who is the regulator for data protection in the UK: https://ico.org.uk/global/contact-us/ or contact their Helpline on 0303 123 1113.

Thank you for using our web sites.

This policy was last updated on 1st October 2020